What flood restoration services do you offer in Geelong?

Rapid Dry Carpet Cleaning and Flood Restoration Geelong provides 24/7 emergency water extraction, structural and carpet drying, sanitising, and mould prevention for homes and businesses across Geelong and nearby suburbs.

How quickly can you attend an emergency flood in Geelong?

For most emergencies in Geelong, a technician can usually be onsite within 60 to 90 minutes, depending on location and conditions, to start extracting water and setting up drying equipment.

How long does it take to dry wet carpets after a flood?

Most flooded carpets take between 24 and 72 hours to dry once professional extraction, dehumidifiers and air movers are in place, although heavily saturated areas or underlay may take longer.

Can you help with insurance claims for flood damage?

Yes, detailed reports, photos and moisture readings can be provided to support insurance claims, and the team can often liaise directly with your insurer or loss adjuster if required.

What carpet cleaning services do you provide in Geelong?

Services include hot water extraction (steam cleaning) for carpets, upholstery and rugs, stain and spot treatment, pet odour removal, and end‑of‑lease carpet cleaning for Geelong properties.

How often should I have my carpets professionally cleaned?

Most homes benefit from professional carpet cleaning every 12 months, or every 6 months in high‑traffic areas, rental properties, or homes with pets, kids or allergy concerns.

Are your flood restoration and carpet cleaning products safe for children and pets?

Yes, only professional‑grade cleaning agents and sanitisers that are safe when used as directed are used, and areas are thoroughly rinsed and dried to minimise residue.

Do you service both residential and commercial properties in Geelong?

Yes, Rapid Dry Carpet Cleaning and Flood Restoration Geelong works with residential homes, apartments, offices, retail spaces and other commercial facilities.

Flood Restoration & Carpet Cleaning & Flood Restoration Geelong FAQ

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Flood Restoration & Carpet Cleaning & Flood Restoration Geelong FAQ

We understand you might have questions before booking a cleaning or restoration service. Below are some of the most commonly asked questions from our clients across Geelong and surrounding areas (if your questions are not listed, please call us to get answers).

There are many home cleaning companies in Geelong. Why should I choose Rapid Dry Restoration?

We are not just another cleaner in Geelong. At Rapid Dry Carpet Cleaning and Flood Restoration Geelong, we bring over 20 years of industry experience, IICRC-certified technicians, and a reputation as Geelong’s top-rated carpet cleaners. We use the latest truck-mounted cleaning systems, eco-friendly products, and offer fast, reliable service. Our goal is to deliver exceptional results and outstanding customer care on every job.

What if I’m not satisfied with the service?

Your satisfaction is our top priority. If you’re not happy with any part of our service, please let us know straight away. We’ll work with you to fix the issue quickly and make sure the job is done to the highest standard. We stand behind the quality of our work.

Who will be cleaning my home?

Rapid Dry Carpet Cleaning and Flood Restoration Geelong is carried out by our trained, background-checked, and IICRC-certified technicians. Our team is professional, friendly, and respectful of your home or business premises. We never outsource our work, ensuring quality and accountability at every step.

How do I schedule an appointment with Rapid Dry Restoration?

Our Booking made easy! You can call us directly on 0488 042 391 or email us at info@rapiddryrestoration.com.au. You can also fill out our website enquiry form and we will get back to you as soon as possible. We’ll confirm a time that works best for you, and we offer flexible scheduling to suit your availability.

How much will it cost to clean my home?

Pricing depends on the size of your home, the number of rooms, and the specific services required (e.g., carpet steam cleaning, tile and grout cleaning, or flood restoration). We provide free, no-obligation quotes with transparent pricing and no hidden costs.

How can I pay my bill?

We accept a variety of payment methods, including cash nd direct bank transfer.

Which areas do you service?

We proudly service all of Geelong and the surrounding suburbs, including: Belmont, Highton, Grovedale, Lara, Armstrong Creek, Ocean Grove, Torquay, Newtown, Waurn Ponds, and more. Visit our area we service page.

What cleaning methods do you use?

We primarily use hot water extraction (carpet steam cleaning), which is widely recommended for deep and effective carpet cleaning. We also offer dry cleaning, encapsulation, and other specialised methods depending on your carpet type and condition.

How long does it take for carpets to dry after cleaning?

Drying time can differ based on ventilation, carpet thickness, and humidity. Typically, carpets take between 4 and 8 hours to dry completely. We utilise powerful extraction and drying equipment to accelerate the process where possible.

Can I walk on the carpet immediately after cleaning?

You can walk on your carpet straight after cleaning, but we recommend wearing clean socks or indoor shoes to avoid transferring dirt onto the damp fibres. Avoid placing furniture or heavy items until the carpet is fully dry.

Are your cleaning products safe for pets and children?

Absolutely. We use eco-friendly, non-toxic, and biodegradable cleaning solutions that are safe for pets, children, and allergy-sensitive individuals. Your family’s health and safety are always our top priorities.

Can all stains be removed?

While we achieve a high success rate in stain removal, certain stains, such as permanent dye, bleach marks, or old set-in stains, may not be entirely removable. Nonetheless, our expert technicians always utilise the best techniques and products to achieve the best possible outcome.