FAQ

Frequently Asked Questions

If you experience an emergency water damage situation in Geelong, the first thing to do is to contact us at Rapid Dry Carpet Cleaning and Flood Restoration. We have a 24/7 emergency response team that will quickly assess the situation and start the restoration process to prevent further damage. In the meantime, if it’s safe, turn off the water source and electricity, and move any valuable items to a dry place.

The cost of ceiling water damage repair in Geelong depends on the extent of the damage and the type of ceiling. As a professional water damage restoration company, we can provide you with a free estimate after assessing the damage. Generally, repairing a small water-damaged ceiling may cost a few hundred dollars, while a large area that requires significant restoration work can cost several thousand dollars.

Yes, you can rely on us at Rapid Dry Carpet Cleaning and Flood Restoration for commercial water restoration services in Geelong. Our team of experts is highly trained to handle any type of commercial water damage situation and has the necessary equipment to restore your property as quickly as possible. We will work around your schedule to minimize any downtime for your business.

The water damage restoration process in Geelong can vary depending on the extent of the damage. A small water damage restoration project may take a few days to complete, while a more extensive restoration project can take several weeks. Our restoration process involves assessing the damage, removing any standing water, drying the affected areas, sanitizing and deodorizing, and finally, repairing or replacing any damaged materials.

At Rapid Dry Carpet Cleaning and Flood Restoration, we are a professional water damage restoration company in Geelong because we have years of experience handling water damage restoration projects of all sizes. Our team of experts are highly trained and certified to handle water damage restoration projects, and we use the latest technology and equipment to ensure that your property is restored to its pre-loss condition. We are also available 24/7 to respond to any emergency water damage situations.

At Rapid Dry Carpet Cleaning and Flood Restoration, the flood damage restoration service in Geelong involves several steps, including assessing the extent of the damage, removing any standing water, drying and dehumidifying the affected areas, sanitizing and deodorising, and finally, repairing or replacing any damaged materials. The process also involves identifying any potential health hazards and taking measures to prevent further damage. We have a team of experts who will handle each step of the process professionally and efficiently to restore your property as quickly as possible.

The cost of a professional rug cleaning is largely dependent on the size, style and fibre of your rug. Additional costs may apply if our technicians have to complete other treatment such as stain removal or urine treatments. Our team can assist you in determining the cost to clean your rug, call us for more information.

Professional rug cleaning services should be done at least once a year. As steam cleaning is one of the best methods of cleaning a rug, you can seek our professional help. Our modern rug steam cleaner is quite effective and fast.

This is a choice that you can make, based on your personal circumstances and lifestyle. As a general rule, we recommend that you resort to a professional mattress cleaning assistance at least a couple of times a year, preferably during a season change.

Well, DIY cleaning is not as effective as professional mattress steam cleaning of your bed piece when it comes to the successful removal of stains and the elimination of allergens, such as dust mites, mould and pollen.

Yes. This type of mattress is best cleaned by using a low-moisture cleaning method, such as HWE (hot water extraction), which is our speciality.

Of course. Since both types of services can be executed by employing the same cleaning method, the technician will be able to clean your soft furnishings and bed piece in one swift appointment.

Our team is skilled in cleaning a wide variety of couches. We can handle all shapes, sizes, and types of couches, ensuring the best cleaning approach for your specific piece.

The duration of the cleaning process can vary depending on the size of the couch and the extent of cleaning required. However, on average, it usually takes about 2-3 hours for a comprehensive cleaning.

Absolutely. We use industry-standard cleaning methods and eco-friendly, non-toxic cleaning products that are safe for both humans and pets.

We generally recommend a professional cleaning every 12 to 18 months, but this can vary depending on the usage and condition of your couch. Regular cleaning can help maintain your couch’s appearance and extend its lifespan.

Our team is equipped to tackle stubborn stains using professional-grade stain removal techniques. While we strive to remove all stains, the success rate can depend on the type of stain, the duration it’s been on the fabric, and the type of fabric itself. We’ll do our very best to make your couch look as good as new.

Testimonials

Alana Stubbs
Alana Stubbs
2024-11-14
Gerry did a fantastic job! Our carpets look great, very happy with the results.
mandy.elliot
mandy.elliot
2024-11-12
Prompt, friendly, on time. Great job. Thanks!
Sarah Cogger
Sarah Cogger
2024-11-07
Friendly, honest, reliable, professional! Highly recommend. Drying time of 12 hours much better than traditional carpet cleaning. Thank you for squeezing me in!
Marlene Medley
Marlene Medley
2024-10-31
I needed the job done quickly after a flood from heavy rain. These guys came the same day and got everything sorted for me. Very professional and friendly service. Gerry and Spero were great. Highly recommend them
Rechelle Post
Rechelle Post
2024-10-30
Great work, on time, communication was on point. Friendly service all round. Highly recommended.
Annette Bolton
Annette Bolton
2024-10-17
This morning Jerry cleaned my carpets in no time, no mess & how amazing do they look. Unfortunately my small dog had an accident & I attempted to clean it myself! Note to self “call Jerry straight away” Because I had used a combination of cleaners to treat the stains myself, I actually “burnt the carpet “ in small places. Jerry has done his very best to minimise the damage I caused. Rooms smell fresh & look beautiful
Billy Bravo
Billy Bravo
2024-10-16
Great service, quick, affordable and great results
Jackson Brennan
Jackson Brennan
2024-10-15
HIGHLY RECOMMEND Gerry turned up on time and went above and beyond! Communication before arrival was impeccable ! Very well mannered and the quality of he’s work was amazing! I think I’ll get my carpets cleaned once a month at the great price and efficient work ethic! Keep up the good work RAPID DRY 👌
Jenni Fox
Jenni Fox
2024-10-13
Gerry was punctual, informative, polite and did a fabulous job at a great price. He brought our carpet up like new even after puppy accidents. I highly recommend and will definitely use him again. 😊
Jade Frost
Jade Frost
2024-10-11
amazing job, very happy with the results & will definitely recommend!!